FAQ Page
1. What products do you sell?
We offer a wide range of high-quality products, including blank t-shirts, hoodies, long sleeves, vinyl sheets (regular and glitter), DTF prints, and sublimation supplies. Whether you’re customizing your own apparel or looking for materials for your craft projects, we have you covered!
2. How do I place an order?
Simply browse our store, select the products you want, choose your sizes and colors, and then proceed to checkout. Once your order is complete, you will receive an email confirmation with the details of your purchase.
3. Can I customize my order?
Yes! We offer customization options for t-shirts and other apparel, including DTF prints and vinyl designs. Please contact us for custom orders, or check our available options on the product pages.
4. What sizes do you offer?
We offer a wide range of sizes for both adults and children, including S, M, L, XL, 2XL, 3XL, and more. Be sure to check each product listing for available sizes.
5. How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use this to track your package and get an estimated delivery date.
6. What is your return/exchange policy?
We do not accept returns or exchanges on vinyl products. For apparel like t-shirts, hoodies, and long sleeves, exchanges are allowed within 7 days of receiving the products. Please ensure items are in new, unworn condition before requesting an exchange.
7. How long will it take for my order to ship?
Orders typically ship within 1-3 business days. For products not in stock, it may take 3-8 business days to arrive. Delivery times vary depending on your location.
8. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs will be calculated at checkout based on the weight and destination of your order.
9. How can I contact you?
If you have any questions or need assistance, feel free to reach out to us via email at USEGRAPHICTEES@GMAIL.COM, or you can contact us through our website's contact form. We’re happy to assist you!
10. Are your products eco-friendly?
Yes, many of our products are made with sustainable practices, such as OEKO-TEX certified low-impact dyes and socially conscious manufacturing. We are committed to providing high-quality items while being mindful of the environment.